Selected Work

Mobile / Academic Tool

Verified, NYU-only platform for syllabi, professor ratings and AI course intel. 14 interviews, 89-response survey, two rounds of usability testing (SUS 84.5). Three signature features - Schedule DNA, Syllabus Version Diff, and Study Group Matcher.

Enterprise UX / AI

Virtual assistant for BBVA bank advisors, powered by generative AI. Integrated into PIC, VOCE and the Single Frontend to deliver fast, personalized sales arguments and a unified knowledge base. Research-driven design validated through unmoderated usability testing with 29 advisors.